Tech Mahindra Off Campus Drive Hiring Freshers for Technical Support. Any Graduate can apply. Here is everything that you need to know about this Position!
Job Position: Technical Support
Qualification: Any Graduate
Salary: 3 LPA
Job Location: Pune
About Tech Mahindra
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders.
- Voice Support & technical Support to ensure closure as per given SLA.
- Follow-up/ update ticket for every call to ensure timely closure.
- Call ownership, drive to resolution and communication with customer.
- Call Closure and customer satisfaction survey.
- Telephonic support to End Users.
- Excellent Spoken English
- Basic Technical Knowledge – Networking / Troubleshooting Skills.
- The candidate should be excellent in Communication Skills,
- But ensure you are not pursuing any regular courses.
- Must be comfortable with Any shifts