Tech Mahindra Hiring Freshers For Technical Support

Tech-Mahindra

Tech Mahindra Off Campus Drive Hiring Freshers for Technical Support. Any Graduate can apply. Here is everything that you need to know about this Position!

Job Position: Technical Support
Qualification: Any Graduate
Experience: Freshers
Salary: 3 LPA
Job Location: Pune

About Tech Mahindra

 Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders.

Job Description:

  • Voice Support & technical Support to ensure closure as per given SLA.
  • Follow-up/ update ticket for every call to ensure timely closure.
  • Call ownership, drive to resolution and communication with customer.
  • Call Closure and customer satisfaction survey.
  • Telephonic support to End Users.

Skills:

  • Excellent Spoken English
  • Basic Technical Knowledge – Networking / Troubleshooting Skills.
  • The candidate should be excellent in Communication Skills,
  • But ensure you are not pursuing any regular courses.
  • Must be comfortable with Any shifts